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If after reading through these FAQs you are still experiencing an issue, please leave a message on the #help channel on the Discord server.
A moderator will get back to you with some suggestions you can try. Please avoid tagging the developers within your message unless it is something regarding subscriptions. The moderators will always pass on any issue that they are unable to resolve, to the developers. This leaves the developers free to continue on making improvements to TradingLite!